Case Study: Design Partner Program

Readiness Before GA

"We run policy, observability, and cost tests inside your environment before launch. GA is earned, not assumed."

For regulated enterprises, "General Availability" isn't a marketing date—it's a compliance milestone. Our Design Partner program treats your deployment as a critical infrastructure project.

01OnboardDesign Partner Assessment
02ValidatePolicy · Obs · Cost
03CheckPass Criteria?
PASS
04ShipProduction GA Signed

01The Challenge

A Fortune 500 financial services firm sought to deploy autonomous agents for customer support but faced a strict regulatory blockade. Internal compliance teams flagged three critical risks: unpredictable "hallucinations" advising on financial products, potential PII leakage in prompt contexts, and the inability to reconstruct the "chain of thought" for audit purposes. The project was stalled at the "Proof of Concept" phase for 8 months due to these unmitigated risks.

02The Solution

Akios engaged via the Design Partner track to implement a "Guardrails First" architecture. Instead of treating safety as an afterthought, we deployed the Akios Control Plane as a middleware layer between the agents and the model providers. This allowed us to define deterministic policy gates that intercepted every prompt and completion. We established a "Shadow Mode" deployment where the system processed live traffic but only logged policy violations without blocking, allowing the compliance team to validate the rule set before switching to "Active Blocking" mode.

03Technical Implementation

  • Policy-as-Code: Implemented 45+ custom Rego policies for financial advice boundaries.
  • PII Redaction: Deployed local-first presidio-based PII scrubbing before data left the VPC.
  • Audit Integration: Structured logs shipped directly to the client's Splunk Enterprise instance with trace IDs linking prompt, policy decision, and model output.
  • Model Agnostic: Swapped underlying models (GPT-4 to Claude 3) without rewriting compliance logic.

Key Outcomes

Policy Gates
100% Custom
Deployment
In-VPC
Audit Trail
Immutable

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