Privacy Policy

1. Who we are

AKIOUD AI is a French simplified joint-stock company (SAS) registered under SIREN 924 929 730, with its registered office at 8 B RUE ABEL, 75012 PARIS 12, France. VAT number: FR24 924 929 730.

For any questions regarding this policy or your data, contact us at privacy@akioud.ai.

2. Data controller

AKIOUD AI is the data controller, within the meaning of Article 4(7) of the GDPR, for the personal data described in this policy. Privacy requests are handled at privacy@akioud.ai.

3. What data we collect and why

This website has no online sale, account creation, download or payment. We do not use analytics, advertising or tracking on this website.

4. Data retention

We keep personal data only as long as necessary for the purposes above:

• Contact and early-access requests that do not lead to a relationship: 3 years after the last contact.
• Evaluation and contract correspondence: for the duration of the relationship, then archived for the applicable limitation period.
• Invoices and accounting records: 10 years, as required by Article L123-22 of the French Commercial Code.
• Technical logs kept by our hosting provider: for the short period set by that provider.

5. Your rights under GDPR

Under Articles 15 to 22 of the GDPR, you have the following rights:

To exercise any of these rights, contact us at privacy@akioud.ai. We will respond within one month. You also have the right to lodge a complaint with the CNIL — France's data protection authority.

• Right of access: You can request a copy of your data.
• Right to rectification: You can correct inaccurate data.
• Right to erasure: You can request deletion of your data (Article 17).
• Right to restrict processing: You can limit how we use your data.
• Right to data portability: You can receive your data in a structured format.
• Right to object: You can object to processing based on legitimate interest.

6. Cookies and local storage

This website does not use analytics, advertising or tracking cookies. It stores your language choice in a cookie (NEXT_LOCALE, up to 12 months) and your display theme in your browser's local storage, only to remember the settings you chose. They are not used to track you.

7. Data transfers

Messages sent through the contact form are processed by the website's server function, which runs in Paris (France) on the infrastructure of Vercel Inc., a United States company, then sent through and stored in our company mailbox, hosted by IONOS SE in Germany (EU). Vercel may process data outside the European Economic Area, including in the United States. Such transfers rely on the safeguards in Vercel's data processing terms under Articles 44 to 49 of the GDPR, such as the European Commission's Standard Contractual Clauses. See our subprocessors page.

8. Data sharing

We do not sell your personal data. We share it only with the service providers listed on our subprocessors page, which process it on our instructions, or when required by law.

9. Security

We protect personal data with access controls and encryption in transit. Siglato is self-hosted: AKIOUD AI has no access to a customer's Siglato deployment, events, evidence or configuration.

10. Marketing communications

We only send product news if you ask for it. To stop receiving it, write to privacy@akioud.ai.

11. Children's data

Our website and Siglato are intended for business users and are not directed at children under 16. We do not knowingly collect personal data from children. If you believe we have inadvertently collected such data, contact us immediately for deletion.

12. Changes to this policy

We may update this policy. The date at the top of this page shows the current version.

13. Contact and complaints

You can also lodge a complaint with the CNIL, the French data protection authority: 3 Place de Fontenoy, 75007 Paris, France (cnil.fr).